BUILT FOR SAFETY OBSESSED WITH CUSTOMER SERVICE

Security guard standing in front of a crowd at an outdoor event with tents, people socializing and drinking, and rainbow flags in the background.

We founded Vigilance Ltd because we saw a need to transform security into something more than just a watchful eye. In an industry often known for tough exteriors, we wanted to create a team that’s equally obsessed with customer service as they are with safety. Our professionals are not just guards—they’re friendly faces who represent your brand, ensuring that your patrons feel welcome and your reputation shines. In other words, we’re here to make security a positive part of your customer experience.

Four security personnel in uniform standing with their backs to the camera, overlooking a city skyline at night with tall illuminated buildings.
Security personnel wearing a bright yellow jacket with 'SECURITY MANAGEMENT' printed on the back, sitting inside a black car.

Vigilance is a modern security partner built for venues that care about guest experience. Our SIA-licensed officers are trained as brand ambassadors—warm, professional, and proactive—so safety never comes at the expense of welcome.

From on-site guarding and mobile patrols to events and Close protection, we tailor cover to your risk profile and culture. Tech-enabled reporting keeps you informed in real time. Safer spaces, happier customers, stronger reputations.

Our commitment is to provide trained professionals—kept current with industry trends, training, and best practices—backed by modern technology and systems that deliver.

FAQ’s

  • On-site guarding, event security, mobile patrols, vacant property inspections, key holding/alarms response, and executive protection. We tailor packages to your venue, hours, and risk profile.

  • We hire for people skills as much as protection skills. Our officers are SIA-licensed and trained as brand ambassadors—polite, helpful, and proactive—so safety enhances your guest experience. We ensure each client is treated with the same level of professionalism.

  • Yes—on request and subject to availability. Tell us your needs during booking.

  • London (primary) with the ability to support across the Midlands for planned work.

  • Hourly rates per officer or fixed project pricing, depending on scope. Quotes reflect risk level, hours, location, and notice period. Prices are plus VAT.

  • Yes. All deployed officers hold valid SIA licences and are vetted to BS 7858 standards with right-to-work and ID checks

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